Shipping policy

Shipping Policy

Thank you for shopping with LyraActive.

Order Processing

All orders are processed within 1–2 business days.
Orders placed on Sundays or public holidays will be processed on the next business day.

Shipping Time

Standard delivery: 3–7 business days across most locations in India.
Delivery times may vary depending on your location and courier availability.

Shipping Charges

Free shipping on prepaid orders above ₹999.
Shipping charges, if applicable, will be displayed at checkout before payment.

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS (where available).

Delivery Delays

Unexpected delays due to weather, public holidays, courier issues, or other circumstances beyond our control may affect delivery times.

Incorrect Address

Please ensure that your shipping address and contact details are accurate. LyraActive is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Damaged or Missing Orders

If you receive a damaged package or your order is missing, please contact us within 48 hours of delivery with your order number and photos (if applicable).